# Business Impact

The Business Impact section allows users to easily define the importance of a service is to their business. Services can be searched, filtered, and grouped by business impact on the main dashboard page. To set a business impact, simply click the desired level on the header.

The Business Impact of a service can be set to:

1. Critical
2. High
3. Medium
4. Low

![Business Impact Setting](/files/-M3TuwZi310_aAvzexv9)

> NOTE: If you are unable to successfully set a new business impact or unable to click on a level, this means that you're not authorized to do so, or that the dashboard is unable to communicate with the [gm-slo service](https://github.com/greymatter-io/gm-slo).


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://greymatter.gitbook.io/grey-matter-documentation/usage/sense/businessimpact.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.