# Business Impact

The Business Impact section allows users to easily define the importance of a service is to their business. Services can be searched, filtered, and grouped by business impact on the main dashboard page. To set a business impact, simply click the desired level on the header.

The Business Impact of a service can be set to:

1. Critical
2. High
3. Medium
4. Low

![Business Impact Setting](https://3431003532-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LsNFVozLgvw3NDMzxBg-1847203797%2Fuploads%2Fgit-blob-d9b6b568bd576b1916ac93846e60afd028f130ff%2Fdashboard-slo-sidepanel.png?alt=media)

> NOTE: If you are unable to successfully set a new business impact or unable to click on a level, this means that you're not authorized to do so, or that the dashboard is unable to communicate with the Grey Matter Catalog Service.

## Using the CLI

Business impact can also be set with the `greymatter` CLI. Do this by modifying the `business_impact` field of a service's `catalog-service` to the desired level. For example, to set the `slo` service's business impact to "high", open the `catalog-service` for editing.

```bash
greymatter edit catalog-service slo
```

Then, in the open editor window set `"business_impact": "high"`. Your final object will look like the one below. Exit the editor to save the change.

```javascript
{
  "api_endpoint": "services/slo/latest/",
  "api_spec_endpoint": "/services/slo/latest/",
  "business_impact": "high",
  "capability": "Sense",
  "description": "Grey Matter Service Level Objectives (SLOs) allows users to manage objectives towards service-level agreements.",
  "documentation": "/services/slo/latest/",
  "enable_historical_metrics": true,
  "enable_instance_metrics": true,
  "external_links": [],
  "max_instances": 1,
  "mesh_id": "zone-default-zone",
  "min_instances": 1,
  "name": "Grey Matter Service Level Objectives",
  "owner": "Decipher",
  "owner_url": "https://greymatter.io",
  "prometheus_job": "slo",
  "runtime": "GO",
  "service_id": "slo",
  "version": "1.2.0"
}
```